Customer Service

At Pyramid Machine Service we don't only talk about customer service. We strive to build our business around it. This Data base is another one of the ways we have developed to better serve all of our customers. We now have the ability to database information about all the items you purchase whether we are the source for these items or not. Through this system you will be able to access information from anywhere in the world with access to the internet. Not only will your information be stored in a database but all engineering changes can be communicated through this system and the information promptly updated for future reference. What we offer is a program that benefits you as a customer in many ways.

Eliminate multiple copies of data and drawings

Accessibility. Any member of your team at anytime from anywhere in the world.

You will also no longer have to be concerned with engineering changes or updates. Simply send the information about any change you would like made through the system and we will handle it from there.

Automated ordering and RFQ's

Simplifies ISO/QS compliance.

You information will be on file with a company who can rapidly produce the parts in an emergency situation.

Security. All data will be stored on a secure server with as many as 4 backups.

End lost, misplaced, or incorrect drawings.

  Bowling Green Metalforming

New Client Setup